Last updated: 18 June 2026
These Terms and Conditions ("Terms") govern the supply of services by Brutsole Limited ("we", "us", "our") to our clients ("you"). By booking a discovery call, accepting a proposal, or otherwise engaging our services, you agree to these Terms.
Brutsole Limited is a UK-based digital services company providing consulting, software, web and automation services to businesses. We contract on a business-to-business basis with companies, sole traders and other organisations; we do not provide services to consumers. We serve clients across the UK and internationally (including the United States) on a remote basis.
We provide, among other things: website development, web application development, ecommerce development, CRM & sales-funnel development, payment-gateway integration, custom API integration, email & SMS marketing, AI chatbot development, Zapier and workflow automation, and staff augmentation. The specific services, deliverables, timelines and fees for your project are set out in the written proposal we provide to you.
Our engagement process is:
Quotes are valid for 30 days from the date issued unless stated otherwise. A contract is formed when you accept a proposal in writing (including by email) or make payment against an invoice. The accepted proposal, together with these Terms, forms the agreement between us; where they conflict, the proposal takes precedence for project-specific matters.
To allow us to deliver on time, you agree to provide accurate information, content, materials, branding assets and any access we reasonably require, and to review and approve deliverables promptly. You are responsible for ensuring any content or materials you supply are lawful and do not infringe third-party rights. Delays in providing inputs or approvals may affect timelines and costs.
Any timeline we give is a good-faith estimate based on the agreed scope and your timely cooperation. Time is not of the essence unless expressly agreed in writing.
If you request work outside the agreed scope, we will provide a separate quote for the additional work. We are not obliged to carry out out-of-scope work until it is agreed and (where applicable) paid for.
On receipt of full payment for the relevant work, ownership of the intellectual property in the final, custom deliverables created specifically for you under the project transfers to you. Until full payment is received, all rights remain with us. We retain ownership of our pre-existing materials, tools, frameworks, libraries and know-how, and grant you a non-exclusive licence to use them as incorporated in your deliverables. Third-party and open-source components remain subject to their own licences. We may reference and display non-confidential aspects of completed work in our portfolio and marketing unless you ask us not to in writing.
We may recommend, integrate with, or build upon third-party platforms and services. We are not responsible for the availability, changes, pricing or performance of third-party services outside our control.
Each party will keep the other's confidential information confidential and use it only for the purposes of the project, except where disclosure is required by law.
We handle personal data in accordance with UK data protection law (UK GDPR and the Data Protection Act 2018). Please see our Privacy Policy. Where we process personal data on your behalf as part of a project, the parties will comply with their respective obligations under applicable data protection law.
We will provide our services with reasonable care and skill in accordance with section 13 of the Supply of Goods and Services Act 1982. We will, at our discretion, correct defects in deliverables that are reported to us within 30 days of delivery and that are not caused by your own changes, third-party services, or use outside the agreed specification.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law. Subject to that, our total aggregate liability arising out of or in connection with a project is limited to the total fees paid by you for that project. We are not liable for any indirect or consequential loss, or for loss of profits, revenue, business, goodwill, anticipated savings or data.
Cancellation, rescheduling and refunds are governed by our Refund Policy and our Cancellation & Rescheduling Policy, which form part of these Terms.
Either party may terminate the agreement on written notice if the other commits a material breach that is not remedied within 14 days of written notice. We may suspend services where invoices are overdue. On termination, you remain liable for all work performed and costs incurred up to the date of termination.
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including but not limited to internet or hosting outages, supplier failures, and acts of government.
Nothing in these Terms creates a partnership or agency between the parties. These Terms and the accepted proposal form the entire agreement between us. If any provision is found to be unenforceable, the remaining provisions continue in force. A person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999. You may not assign your rights without our written consent.
These Terms and any dispute arising out of them are governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Questions about these Terms? Email haider@brutsole.co.uk or call +44 7888 862459.