Brutsole Limited
  • Phone: +44 7888 862459
  • Email: haider@brutsole.co.uk
  • Apartment 2 6 Northfield Avenue, Huddersfield, England, HD1 3SH

Last updated: 18 June 2026

This Privacy Policy explains how Brutsole Limited collects, uses and protects personal data when you use our website (https://brutsole.co.uk), book a discovery call, or contact us. We are the "data controller" for this personal data and are committed to handling it in accordance with the UK GDPR and the Data Protection Act 2018.

Brutsole Limited (data controller)
Registered in England & Wales, Company No. 13539232
Registered office: Apartment 2, 6 Northfield Avenue, Huddersfield, England, HD1 3SH
Email: haider@brutsole.co.uk  |  Phone: +44 7888 862459
Payments: Brutsole Limited does not collect, process or store any payment card information through this website. We do not have a checkout or card-entry form on this site. Where payment is required, we invoice you separately and payment is handled by approved third-party payment providers under their own security and privacy terms.

1. Information we collect

We collect personal data that you provide to us, including:

  • Contact form: your name, email address, phone number and any message you send us.
  • Discovery-call booking: your name, email address, phone number, and the date/time and details you provide when scheduling a call.
  • Correspondence: information you share by email, phone or during calls and projects.
  • Technical data: limited information such as IP address and browser type, and cookie data set by embedded third-party tools (see "Cookies" below).

2. How we use your information and our lawful basis

  • To respond to your enquiries and provide quotes – on the basis of taking steps at your request to enter into a contract, and our legitimate interests in responding to enquiries.
  • To schedule and conduct discovery calls and deliver our services – performance of a contract.
  • To send you proposals, invoices and project communications – performance of a contract.
  • To meet legal, accounting and tax obligations – compliance with a legal obligation.
  • Where you have opted in (for example, newsletter sign-up), to send you updates – on the basis of your consent, which you can withdraw at any time.

3. Cookies and third-party tools

Our website embeds the following third-party tools, which may set cookies or collect technical data when you interact with them:

  • Booking and contact forms (LeadConnector): our discovery-call calendar and contact form are provided via our scheduling/CRM platform (link.rankgenics.com). These set cookies needed to display and operate the booking and form widgets.
  • Google Maps: our contact page embeds a Google Map, which may set cookies and collect data under Google's privacy policy.

We do not use Google Analytics or advertising/marketing pixels (such as the Meta/Facebook Pixel) on this website. You can control cookies through your browser settings; blocking some cookies may affect how the booking or map features work.

4. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us operate our business – for example, our scheduling/CRM and email providers – and where required by law. These providers process data on our behalf under appropriate agreements.

5. International transfers

We serve clients in the UK and internationally (including the United States). Some of our service providers may process data outside the UK. Where they do, we take steps to ensure appropriate safeguards are in place as required by UK data protection law.

6. How long we keep your information

  • Client and project records: retained for up to 6 years after the end of our engagement, to meet contractual, tax and accounting requirements.
  • Enquiries that do not become projects: retained for up to 24 months, then deleted.
  • Marketing/newsletter data: retained until you unsubscribe or withdraw consent.

7. Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, email haider@brutsole.co.uk.

8. Complaints

If you have a concern about how we handle your data, please contact us first. You also have the right to complain to the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. As noted above, no payment card data is collected or stored on this website.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.

11. Contact us

For any privacy questions, email haider@brutsole.co.uk or call +44 7888 862459.